Manager/Dean of Operations
ABOUT THE ROLE The Manager/Dean of Operations reports to the Hayward Executive Director and is responsible for the smooth and effective functioning of day-to-day non-instructional site administration so that the school and program leadership and teachers can focus exclusively on student learning and wellbeing. This position will take on a variety of operational responsibilities managing student services, compliance, data integrity, and other general school and program support functions.Responsibilities Daily School OperationsPrepare the campus annually for startup and new school year launch. Lead design, training and implementation of school safety plans. Coordinate student health services; monitor student health and safety for any unusual/disconcerting trends. Own facilities management including weekly and monthly facilities walkthroughs to ensure that facilities are up to organizational standards. Oversee student attendance data process and ensure that it is reconciled and accurate on a daily basis. Program OperationsCoordinate with the school and program leaders to ensure the school and parent programs work in tandem to create a seamless experience for families, delivering on our commitment to team-based care. Ensure our overall parent experience is consistent and provides parents with engaging, responsive programming. Support our cross-program integration across school, parent, and health program areas. Oversee all aspects of facilities maintenance, janitorial services, procurement and inventory of all materials and supplies, and communications systems with families for all non-school programming Compliance and Student ServicesLead monthly and annual reporting for California Child Care Licensing and California State Preschool Programs; and ensure all staff, volunteers, and families have required paperwork on file. Coordinate daily student food services at the campus; troubleshoot issues as they arise; ensure the accurate tracking of student meal consumption; problem solve chronic service issues and resolve in partnership with food vendor. Lead successful federal meal program audit. Student Data & InformationManage student records and our student information system and ensure ongoing completeness and accuracy. Lead new student enrollment and withdrawal processes; partner with organizational staff on lottery and waitlist procedures. Run ad-hoc reports for school leadership team to manage daily and weekly operational performance. Serve as point person for teacher technical support in using PowerSchool and/or other sources of record for student information. Manage the operational logistics of student test administration at the campus, including the distribution of test materials to the classroom, and the collection and aggregation of results. Produce academic and school culture reports (i.e., report cards, awards). General School SupportWork closely with the school leader in order to record and maintain the school’s calendar and class schedules, and ensure appropriate levels of staff-to-child ratios. Lead planning and implementation of school special events and field lessons. Team Development and ManagementScope future roles on the operations team Lead, train, develop and manage operations team members and support the team to execute all school operations duties. Clearly define roles and responsibilities for any school operations related issues. QUALIFICATIONS You have at least four years of experience in school operations You are comfortable in ambiguity and environments that change rapidly environments. You love the start-up stage of an organization You have practiced habits of organization and project management, and can quickly move back and forth between the 30,000 foot and on-the-ground levels. You can juggle multiple priorities and take pride in consistently meeting deadlines. You have strong technical skills, experience in managing and manipulating databases and datasets, and are highly proficient in Excel. You are a natural problem solver, fixer and finder of resources; when the going gets tough, you are calm under pressure and show excellent judgment. You get joy out of building efficient, user-friendly and results-oriented work flows and processes. You have the ability to motivate peers and colleagues to get things done - with or without the leadership title. You are extremely self-aware and self motivated, and have a strong desire to learn. You want to work with and learn from all TPS team members, from early childhood education to parent coaching to community engagement. You believe in the mission of The Primary School and that all children and families are capable of extraordinary things. You speak fluent Spanish A Plus If You have experience supporting children and families managing the effects of trauma and poverty. Compensation Compensation is commensurate with qualifications and experience, plus excellent health benefits, 401k retirement plan, flexible spending account (FSA), dependent care FSA, and generous paid time off, including a competitive paid parental leave benefit.