Office Manager
Position Summary Rocketship is hiring for the position of Office Manager (OM) for a Rocketship school. The Office Manager is the first point of contact for parents and students when they come to school, as well as a resource to the school community. The Office Manager should always exhibit professionalism, treat people with respect, and be firm but compassionate in how they address the day-to-day challenges of a rigorous and purposeful school.Responsibilities Include:
Enrollment, Student Information, and Attendance Build strong working relationships with parents and families Create and maintain complete and current student cumulative files Enter student information into our student information system and keep this information up-to-date throughout the school year as enrollment or information changes Manage the Attendance process including contacting absent parents on a daily basisCoordinate the school’s truancy process and communicate with parents as needed Administer Independent Study process for students with planned absences Collect doctor’s notes and excused absence notes from parents for absentee documentation Work with current parents to solve problems and prevent student attrition
Health, Safety and Discipline Maintain emergency medical and contact information for all students Maintain complete and current immunization records for all students Administer basic first aid, distribute medication, maintain injury reportsBe knowledgeable of all content in school safety binder, including emergency procedures Report all injuries and other school incidents to Human Resources Supervise students sent to the office for discipline and health reasons
Meals, Finance and FacilitiesCollect payments from parents Manage collection of free/reduced-lunch application forms from all families during the school yearCollect lunch, uniform sales money from parents and provide receipts for payments Assist in managing and reporting day-to-day facilities problems Execute responsibilities related to emergency situations as assigned by the Principal ISE/Special Education Act as intermediary to communicate written or oral information given by parents to the ISE teamEnsure that all documents delivered or messages received are immediately given to ISEMaintain confidentiality regarding ISE students who receive special education services Partner with ISE Specialists on a school site to arrange IEP or ISE meetings
Administrative Perform general clerical duties including answering phones, taking and distributing messages, sorting mail, translate documents from English to Spanish and prepare general correspondence Facilitate arrangements for school activities, logistics, teacher development, parent development and other activities Provide support to the Principal and teachers as necessaryUse automated telephone system to send out school information as necessary Act as an interpreter, when necessary, in whole-school functions and smaller meetings
Qualifications
Spanish/English bilingual fluency required, with excellent written and oral communication skills
Knowledge and cultural competence of the local student and parent community
Highly developed interpersonal skills using tact, patience, and courtesy
Effectively prioritize and juggle multiple concurrent projects
Comfort in a start-up environment and ability to work independently with minimal direction
Ability to use a variety of software programs and quickly learn new ones
Managerial skills preferred