Manager of Strategic Operations

Manager of Strategic Operations

Manager of Strategic Operations: Do you believe that, by working together, we can create a more just and equitable education for all students? Are you committed to the idea of ‘teacher as professional’ and empowering local educators to solve local problems? Are you excited to apply the practices and principles of improvement science to better address the needs of our most vulnerable students?  Are you skilled at developing and improving systems that align people around the solutions to complex problems and enable distributed leadership?  Are you a talented coach and organizer, doing whatever it takes to ensure excellence?We have built a team of diverse, experienced leaders to coach school-based educator teams within a networked improvement community focused on addressing systemic inequities and improving outcomes for students with disabilities. By working together to get better, faster for our students, we have the opportunity to share what we learn with partners across the nation so that we positively impact not only our local communities but also students and families across the nation. Four Improvement Managers support a group of twenty (20) schools in our learning community and collaborate on a central improvement team. The Manager of Strategic Operations develops, maintains, and improves the systems that empower the Marshall Networked Improvement Community (NIC) Team to do their work in an effective, efficient, and aligned way. The Manager of Strategic Operations reports to the Director of Improvement Programs, and works closely with the Director of Continuous Improvement.What you’ll do:
  • Lead the planning, execution, and stakeholder experience of all network events, including Convenings and Site Visits
  • Lead the progress monitoring and maintenance of the Marshall NIC team multi-year project plan, including planning, preparation, facilitation, and reviews of team meetings and work cycles
  • Support Director of Improvement Programs on strategic priorities and effective execution of the team’s work, including project management of the Marshall NIC team deliverables tracker and codification of the working processes to ensure replicability and efficiency
  • Manage and track the team’s spending against the allocated budget
  • Work closely with the Director of Improvement Programs and Director of Continuous
  • Improvement to develop aligned plans and systems that effectively and efficiently lead us to our outcomes
  • Ensure the high quality and usability of all documents and materials by managing quality assurance systems for the team
  • Surface potential conflicts and problems early and proactively develop plans to mitigate risk and assure success
  • Collaboratively problem-solve with the central Marshall team
  • Contribute to the development of network resources and knowledge products
  • Coordinating with internal and external stakeholders as needed to enact structures for collaboration, development and execution of network events and activities
  • Contribute to CMO professional development on continuous improvement processes and best practices for SWD
What you need:
  • Bachelor’s Degree required, Masters Degree preferred
  • 3+ years experience in Operations Management or Event Planning that includes one or more of the following: multi-stakeholder agenda development for large educational events/convenings, management consulting, project management, team or departmental leadership, scrum leadership
  • An unwavering belief that all students can graduate high school set up for a life of wellbeing
  • Willingness to engage in critical conversations about structural inequities and to self-examine one’s own practice and implicit biases
  • Deep commitment to continuous improvement
  • Highly organized and able to meet deadlines
  • Excellent oral and written communication
  • Able to travel approximately 7-8 weeks per year to partner school sites and network convenings (once travel can be conducted safely)
  • Responsive, opportunistic and flexible to evolving needs and priorities
  • Meet health clearance and pass the reference, background/criminal checks, per education code
  • Working knowledge of improvement science principles and practices is highly preferred
  • Direct experience working in schools serving students with disabilities, as a teacher, education specialist, interventionist, counselor, instructional coach and/or school leader is highly preferred
  • Experience preparing and facilitating high-quality, engaging professional development is highly preferred
  • Working knowledge of federal and state Special Education policies and practices preferred