Manager of School Operations

Manager of School Operations

The Role

Managers of School Operations play a critical role in a summer school site’s operations. They plan and execute all systems within the summer school building to support corps members, staff members, and district partners to build a strong culture. Managers of School Operations ensure that the school site runs smoothly so that corps members can focus on their students’ learning and their own development. They are driven by the desire to create smart and efficient systems, enabling others to succeed. This role requires high levels of organization and lateral management to ensure all members of the school team (including students and parents) have the tools and information they need to be successful.

The Team

More than 400 corps members, 1,600 alumni, and dozens of staff members from TFA national teams call the Bay home, making for a collaborative, supportive environment that encourages the out-of-the-box thinking and innovative spirit the Bay is known for. Our main Bay office is in downtown San Francisco, but our community teams work extensively in the four communities we partner with—San Francisco, Oakland, Richmond, and San Jose—and work out of their respective satellite offices.We cannot achieve our long-term vision of unleashing the potential of every teacher without re-examining their entry point to our movement and we can’t achieve these new heights with our students unless they have a very different start to the school year. As the Bay Area regional pre-service team, we believe that by localizing the summer training experience, we have the opportunity to create a cohesive model as part of the broader program redesign and iterate to achieve a future where every incoming corps member is having a fundamentally different start to their career in education.For more information on the summer training experience, please visit https://www.teachforamerica.org/about-us/careers/summer-staff-opportunities

Mindsets

You are able to manage many details while staying focused on the big picture.

You are skilled at managing complex projects, pay close attention to details, and adjust course easily and quickly when things fall off track. You prepare for the worst case scenario but anticipate the best possible outcome.

You are a logistics guru.

You have superior logistics management skills. You think ahead about what will be needed and plan accordingly. You have lined up the necessary supports and resources well in advance and everyone involved knows where to be and by when.

You are oriented towards outcomes.

Your decisions are data-driven, and you stay laser focused on your goals regardless of the day to day chaos you might find yourself in. You have a demonstrated record of success in your work despite obstacles.

You are self-driven and efficient with your time.

You have superior organizational and time-management skills, integrity and great follow through on tasks. You demonstrate personal responsibility and take initiative to do what it takes to achieve success.

You are a utility player.

You're willing to help out wherever needed and thrive in a face-paced, entrepreneurial environment. You are a resourceful, results oriented team-player with a positive “can do” attitude and a sense of humor.

Primary Responsibilities

Develop and oversee operations, data, and logistical systems at the school site in order to maximize school-site efficiency (60%)
  • Support the Site Director by designing, developing and managing systems (such as curriculum distribution and attendance), protocols, and procedures to maximize school-site efficiency
  • Create, manage, and train staff members and corps members on school-wide duties and systems
  • Manage the school-based resources to maximize operational efficiency and corps member development
  • Gather, reflect on, and analyze data to pursue school specific goals and benchmarks
Cultivate strong partnerships with school administration, advisors, students, families, corps members, and staff in order to coordinate their efforts on campus (30%)
  • Actively build culture by creating project plans to implement events and activities that align to the institute vision for culture
  • Create and execute plans to assure the school site is aesthetically pleasing, easy to navigate and that the data and student work are displayed throughout the school
  • Execute a plan for both staff and corps member communications at the summer school site and facilitate communication between the school site and the university site
Assisting with general institute support, including clerical, administrative, logistical, and manual tasks (10%)
  • Collaborate with on-site Teach For America staff and school administrative staff to create systems to ensure that student and corps member needs are met
  • Work with corps members and staff to problem-solve immediate logistical challenges

Qualifications:

Requirements

Prior Experience
  • One or more years of professional/teaching experience
  • Experience in operations and implementing complex organizational systems
Skills
  • Exceptional organizational skills
  • Demonstrated ability to provide excellent customer service
  • Ability to maintain strong personal responsibility and sense of possibility in times of high situational challenge
  • Demonstrated ability to think critically and problem solve in high-stakes, fast-paced environments
  • Exemplary interpersonal and relationship-building skills with diverse constituents, particularly in situations demanding clear communication of priorities and/or quick consensus-building

Work Demands

  • Available full-time from June 9–July 28 (during the application process you will be prompted to note any conflicts)
  • Ability to attend ALL staff conferences on February 10, March 10, March 31, April 21, May 19, June 9
  • Ability to work evenings and weekends as necessary starting in February for spring training
  • Ability to move boxes, set up and break down items, especially during special events

Education

  • Bachelor’s degree required

Apply Now

To be considered for this role, you must submit an online application and complete the following steps by November 15. Please find the link to the online application at the bottom of the page.1. Submit your initial application that includes uploading your resume (maximum length one page). No cover letter or additional uploads are required.2. The initial application will require you to provide short answers (maximum length 1-2 paragraphs) to 1-4 questions depending on whether you are a new applicant or a previous summer institute staff member.
  • New Applicants: Please answer all of the questions provided. If the question addresses returning staff members, please type in “N/A” as the answer.
  • Previous Staff: If you are a previous summer institute staff member applying for the same role you held, please only answer the first question addressed to returning staff and type in “N/A” as the answer for the remaining questions. If you are applying for a different role than the one you held last year, please answer all of the questions.
3. Once you have submitted your initial application, you will receive an “Institute Application Started” email. In the “Institute Application Started” email you’ll see a “Reference Request Form” link. Follow that link to request up to three professional contacts to complete a reference survey on your behalf. The survey is intended to give hiring managers an understanding of your full trajectory as a teacher and leader. Therefore, we ideally want to see feedback from professional, managerial contacts (you should not ask friends or family members to serve as a reference) who can speak to your experience in the classroom and school/corps community over time. This is not about the number of references (although hearing from several people can sometimes help understand your full trajectory); this is about getting a full picture.Upon submitting their contact information to us, we will send your references the reference survey to complete. We encourage you to leave adequate time for your references to complete this step. The survey will take approximately 20-30 minutes for them to complete.Please note that if references are unable to complete the survey by the application deadline, this should not hold you back from applying.For more information, please contact Tamila.Gresham@teachforamerica.org and CC Monique.Moore@teachforamerica.org.