2021/22 SY School Services Assistant – Attendance (Learning without Limits)
REPORTS TO: Site Administrator Position SummaryEducation for Change is looking for a School Services Assistant who works under the supervision of the Office Manager. They maintain attendance records and work to create a pleasant, helpful atmosphere for the staff, students, parents, and visitors. They also perform a variety of tasks that are crucial to the effective running of the front office as well as the school in its entirety. Responsibilities: Makes and receives telephone calls, takes messages, and routes calls Enters all student attendance records into a computer on a daily basis Responds to inquiries from students, teachers, and parents regarding attendance rules and absences Compiles and submits a variety of daily, weekly, monthly, and year-end reports as required Admits late students and maintains records of their tardiness Maintains all incoming statements to the school nurse regarding doctors’ appointments Oversees student “sign out” process and maintains records of student absence due to appointments Types, prepares, distributes, and files records, reports, and correspondence which are related to attendance Operates standard office equipment, e.g., computer (data entry), typewriter, telephone, calculator, and copy machines and phone master Work with the Office Manager to insure smooth school operations and the promotion of a high achieving school environment Ensure safety of students by supporting on the playground and in the cafeteria as assigned Being visible and providing active supervision on and around school grounds and securing and monitoring all exits Provide support for parent communication Other duties as assigned Required Qualifications:Associate’s degree (A.A.) or equivalent from two-year college or technical school; and four years related experience and/or training; OR equivalent combination of education and experience, in a large organization or school. Meticulous attention to detail Superior customer service skills and problem solving orientation Spanish bilingual, highly preferred Excellent organizational and time management skills Effective oral and written communication skills with an ability to communicate with various constituencies and to work comfortably with a variety of staff at all levels within the organization Proactive, independent thinker, goal oriented Excellent team player with a high degree of willingness to be hands-on and do whatever it takes to support the success of Education for Change Desired Qualifications:Ability to effectively present information and respond to questions from groups of managers, parents, teachers, students, and the general public. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to type 50 words per minute and proficient in use of computer software (word processing, excel, data management, PowerPoint); Establish and maintain effective working relationships Ability to communicate effectively orally and in written form with students, parents and staff. Spanish speaking candidate highly desirable. Must posses a growth mindset and be able to use feedback to refine practice Successful experience working in a collaborative environment Experience working with diverse communities Professional dress required. EFC Core ValuesConnected- We continually work to build trusting relationships among students, families, staff, and the Oakland community at large. We are an all-hands-on-deck network driven by empathy. We value our collective identity and the individual identities of our community members and scholars such that we have a sense of collective ownership and responsibility for each other and for our scholars. Inclusive- We proactively disrupt predictable patterns of opportunity, power, privilege, and performance. We create an inclusive environment where multiple perspectives are not only valued but sought, where people from all backgrounds feel seen and heard and can thrive, and where we all feel a deep sense of accountability to our mission. Interdependent- Our success at every level is dependent on our individual and collective sustainability. To that end, we are transparent, creative, and collaborative problem-solvers who seek to build trusting relationships. We are curious and are open to new ideas while also putting systems in place to ensure continuity so that our employees can stay, grow, thrive, and help make good on our promise to our students and families. Learners- We support each other to develop and grow so that we can leverage our collective power, intelligence, and passion on behalf of our students. We lean on home-grown leaders who are rooted in our community. Individuals feel known and are provided opportunities to maximize their potential in alignment with their passions and goals.