College Coach

College Coach

Visit this website for information and to begin your application.Who we areAcross the country, college completion rates are abysmal. Nationwide, students take 6.5 years on average to earn a BA. Traditional college is no longer a gateway to economic opportunity, especially for low-income and working students.We think this status quo is unacceptable. At Concourse Education, we’re creating a new college experience to help our students (who are working parents, activists, aspiring teachers, Dreamers, and more) earn a rigorous, affordable, and job-relevant bachelor's degree. We recruit students who have dropped out of college or never started, enroll them in a rigorous online degree program, and support them with one-on-one coaching, a community of peers, and real-world resources like a laptop, coworking space, and more.Why we need youWe launched in fall of 2018 with our first Fellows (students, in Concourse lingo). Back then, we were a founding team of four. Now, we’re eight team members strong. We want you to be our ninth.You’ll be our first team member fully dedicated to coaching students, and you’ll work with Iris, our Director of Program and Lead Coach. Your mission: coach 50-60 Fellows toward earning a BA in 2-3 years.Through virtual and in-person coaching sessions, phone calls, video chats, and texts, you might play any number of roles, including academic problem-solver, confidante, success coach, consultant, and motivational speaker. You will also monitor Fellow progress outside of these sessions, proactively supporting your fellows as unexpected challenges arise.To do this work well, you’ll need to balance efficacy (helping students make progress) with efficiency, empathy with high expectations, and patience with pace.Who you areCharacteristics & qualities
  • You believe shame has no place in education. You believe all students are whole people with complex lives, and you believe anyone can succeed with the right support and environment.
  • You love connecting with others. You are attuned to people’s needs and you honor those needs, while balancing them with your own.
  • You jump at the chance to solve problems collaboratively. You’re quick to diagnose what isn’t working and come up with solutions. You ask a lot of questions to uncover the nature of things. When interacting with others, you listen first, then speak.
  • You don’t assume that you have all the answers, and you are always open to new knowledge, even if it destabilizes your assumptions.
  • You sweat the small stuff, always follow through on your commitments, and are meticulous about documenting, communicating and organizing your work.
Work experience & background
  • You have experience mentoring, coaching, or teaching people from diverse backgrounds, especially across race and class.
  • You are a keen communicator and writer. You have the emotional intelligence to shepherd a conversation to the desired outcome.
  • You have experience following multi-step processes, maintaining spreadsheets, and documenting qualitative and quantitative information.
  • You either have a bachelor’s degree, or are working toward completing one. (See more below.)
  • While we’re open to all educational backgrounds, we’d like to particularly encourage applications from candidates who worked while attending school (or are currently working students), attended college as an adult and/or while parenting, attended a community college en route to a BA, or in some other way deviated from the so-called “traditional” pathway.
Why you should applyAs the ninth member of our team, you’ll work directly with students to support them in earning their degree. You’ll use your critical thinking, creativity, and emotional intelligence to increase access to higher education and, more broadly, to economic opportunity. Here’s what a few current Fellows have to say about their Coach:The support I get from my coach has been life-changing.The coaching has been amazing. It's been incredible having someone that I can go to help me problem-solve, get out of my own head and help keep me on track.The commitment of my coach is beyond me. When I feel like giving up, I have my Coach to give me those pep talks and put plans into action.We’re committed to helping you achieve your professional and learning goals, so expect to grow. This will be really hard…but also (based on our first-hand experience) really fun.The nitty grittyTarget start date: Monday, 5/25/20 This is a full-time role with (mostly) flexible hours and location:
  • You’ll be able to set your own hours, but because many of our students work during the day, coaching often happens in the late afternoon or evening. Ideally, you’ll be comfortable working shifted hours (for instance, 11am - 7pm) up to 3 days per week.
  • Our office is in  Richmond, CA, but our students live and work all around the greater Bay Area. Ideally, you’ll travel to Richmond 1 day per week to attend team meetings and to the SF / Peninsula / South Bay 1-2 days per week for coaching, but outside of that, you’re free to work where you like.
We offer health benefits and 29 days of paid time off per year (including 15 days PTO and 14 recognized holidays and office closures). Salary range: $60 - $80k, commensurate with experience.Concourse works to upend historically entrenched inequities by reimagining the post-secondary experience, especially for first-generation and non-traditional students. We commit to living our mission and values by hiring a diverse team, and especially welcome candidates who reflect the identities and experiences of the students we serve (who are majority parents, Black and Latinx, and low- to middle-income).As an equal opportunity employer, Concourse is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.