IT Help Desk Specialist – Oakland (National)

IT Help Desk Specialist – Oakland (National)

The IT Help Desk Specialist is responsible for supporting the organization’s IT strategy and function by (1) providing IT Help Desk support, (2) assisting in the configuration, maintenance, and provisioning of our network, hardware, server, and cloud systems, (3) and supporting the overall function of the National Operations team at College Track as it relates to technology and facilities.The IT Help Desk Specialist will work closely with the IT Manager in partnership with other program and operational departments in support of strong technology systems and support. The IT Help Desk Specialist will report to the IT Manager.